Orders are typically processed and shipped within 2-4 working days following the confirmation. Upon shipment, you will receive a notification via SMS or email to track your order’s progress.
Our warehouse operates from Monday to Saturday, and delivery typically might take an additional 5-7 working days, depending on your location. (Note* Deliveries to certain locations may take longer than the usual shipping time)
After an order is confirmed, no modifications are permitted. This includes cancellations, product additions, modifications, or changes to coupon codes. We recommend reviewing your order carefully before confirming to avoid any discrepancies.
If a product in your order becomes unavailable or faces a delay for any reason, our team will notify you within 1-2 working days via call or message to inform you of the potential delay.
If the delivery status indicates “Delivered” but you have not received the product, please notify us within 24 hours by emailing your order ID with the subject “Wrong Delivery Status” to info@nuvunhomes.com. Failure to do so within 24 hours will void your eligibility for any refund or support from our team.
Shipping charges displayed on our website apply for weights up to ___kg. If your order exceeds this weight limit, we will contact you to discuss additional charges.
For any further inquiries or assistance regarding our Shipping Policy, please contact us at info@nuvunhomes.com